Loyalty

We all have our favorite places to go, we stay with them because they know us and know how to work with us best. My Doctor, Dr. Sarrimanolis and his nurses know that I don't like needles, and they know how to talk to me about something else and to get it done quickly. For this reason I stay fiercly loyal to them.

Yesterday, at the Hospital, I had to be put under anesthesia for an EGD (where they put a camera down your throat to look at your digestive tract) and I was dreading the part where they put the Iv needle in my arm. As it turns out, rightfully so. There was a nurse at my right (a guy) putting the needle in, and a nurse at my left (a lady) doing the blood pressure thingy. Here's kind of a breakdown of the conversation:

Guy: "Okay, Don't worry about it. I'm just putting the alcohol on your arm. I'm really good at this, and it's a small needle."

Me: "Talking me through it just makes it worse."

Guy: "Okay."

Lady: So you're in Real Estate? What outfit are you in?"

Me: "RE/MAX"

Lady: "I hear they are a good company."

Me: "Yes."

Guy: "Okay... (sticks the needle in) woah, that got messy."

Lady: "You had a real geyser there."

Guy: "What's the matter dude, you're looking pretty pale?"

Lady: "How are you feeling?"

Guy: "I need new gloves, there's blood all over mine."

Me: "Not good."

Guy: "You weren't kidding, you really don't like needles. It's okay, I don't like needles either."

They put me on oxygen, and brought me from the brink of passing out, but I honestly believe they don't really get where it went wrong. To me, and to you reading this it seems obvious. They are used to dealing with lots of new people, and probably don't get to know a whole lot about their customers.

For them, this was a success.

The reason it occurs to me to write this at 5:00 in the morning, is that Real Estate is like that. If you had a good experience with your Realtor, go back! It's easy to get drawn into promises and statistics, but true success is the person who knows how to work with you.

Posted from iPad / iPhone

Location:Eureka Ave,Fairbanks,United States

Okay to disconnect

Today I almost hit a moose on the Richardson Highway while trying to skip a song on my iPhone, which was sitting in its dashboard cradle, plugged into the car speakers.

As I type this, I'm lying in bed, writing with my iPad and its strange keyboard. Yesterday Apple unveiled its new line-up of iPods, a new Apple TV (only Steve Jobs could get applause for announcing that this new product has a smaller hard drive) and iTunes 10. The new version of iTunes has a small social network built-in. So is this one more place I should have a presence? Does everyone need to know that I listen to Slayer, GWAR, or 聖飢魔Ⅱ? When we connect with some people, we alienate others at the same time. For a few minutes I had a link to my iTunes Ping profile up on my web site, but then I took it down. On Facebook There are some people that post every time they make a sandwich, and others that just want to talk about their baby. Me, I mostly make jokes or wait until I have something to say. Do we need anotherning one, in addition to facebook, myspace, linkedin, twitter, etc..? Is everyone talking and no one listening?

Earlier I asked what is the most stressful part of the homebuying experience because I'm working on a small writing project, and I was looking for some input.

Also, for you GFBR Realtor members I hope to have the video of the leadership summit in Chicago cut and uploaded on the GFBR web site this weekend, so people will have a pretty good idea what it was like, and why we do these things. There's also some footage of just exploring Chicago.

In addition to the moose incident, I was stood up for a showing in Salcha. Things have been busy lately, and I really didn't need that.

One more random thing before I go back to reading Alice Cooper's autobiography: Buying life insurance is really depressing. In some ways I think it's the first day of the end of your life. I keep thinking of "Death of a Salesman". "There comes a point in a man's life when he's worth more dead than alive."

If my weird musings are interesting, follow my blog, and feel free to comment. I'd like to believe more people than just me will read it.

Good night.

OK to disconnect.



Posted from iPad / iPhone

Location:A St,Fairbanks,United States